PRIVACY POLICY
This website (www.hdmk.net, the ‘Site’) and its associated subdomains, including booking.hdmk.net, are owned and operated by HDMK. This Privacy Policy explains what information we collect when you use our Site or any related mobile or online services (collectively, our “Services”). It also covers promotions or communications that reference this Privacy Policy.
This Policy applies only to information collected through our Services. It does not cover data gathered through other means, such as in-person interactions, phone calls, or third-party platforms not operated by HDMK.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the revised version will take effect immediately upon posting. We encourage you to review this page regularly to stay informed of any changes.
BY USING OUR SERVICES, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THESE TERMS—OR ANY FUTURE UPDATES—YOU MUST DISCONTINUE USE OF OUR SERVICES.
If we ever intend to use your personal information in a way that is materially different from what was stated when it was collected, we will notify you via email (using the last address provided) or through our Services. You will have the option to opt out of such new uses, and we will continue to handle your information under the terms that were in place when it was originally collected.
INFORMATION COLLECTED
We collect two types of information when you use our Services:
- information you provide that personally identifies you, and
(b) - information that does not personally identify you but is automatically collected or provided by your use of our Site.
Personally Identifiable Information (PII) includes details that can identify or contact you directly. The types of information we may collect include:
- Your name, address, phone number, email address, and company name (if applicable).
- Your username and password for the account you create through our Services.
- Information you provide when submitting a resume, cover letter, or other employment-related materials.
Providing personal information is optional; however, certain features of our Services—such as booking inspections, accessing reports, or managing your account—require it.
Inspection agreements and reports generated for your property are also stored in your account so you can access them at any time unless you request removal in accordance with applicable law.
Non-Personally Identifiable Information (Non-PII) refers to data that does not personally identify you. We may collect this information automatically through cookies or analytics tools, or you may provide it voluntarily. Examples include:
- Device details such as IP address, browser type, and operating system.
- The pages or URLs that refer you to or from our Site.
- Dates, times, and duration of Site visits.
- Actions taken on our Site, such as navigation paths and page views.
- General location data (e.g., city and country).
- Search terms used to find our Services.
When you use our mobile application, we may request optional permissions such as notifications or access to your device’s storage for downloading reports or files. You can manage or disable these permissions in your device settings. The app will continue to function, but certain features may be limited without these permissions.
CHILDREN’S PRIVACY
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from anyone under 18.
USE OF INFORMATION
HDMK collects and uses personal information to deliver and improve our inspection and property services, communicate with customers, and maintain secure and reliable operations. Specifically, we may use your information to:
- Provide and manage services you request, including scheduling, inspection reports, and account-related activities.
- Communicate with you about your bookings, service updates, or account activity.
- Send administrative or legal notices related to your use of our Services.
- Respond to inquiries, feedback, or support requests.
- Process and respond to job applications.
- Send occasional promotional or informational updates about HDMK, with opt-out options available.
- Protect against and prevent fraud, unauthorized transactions, and other potential risks.
We use non-personally identifiable information to operate, analyze, and improve our Services. This data helps us understand usage trends, measure site performance, and enhance your experience. Non-personal data may also be aggregated for reporting or statistical purposes, but it cannot be used to identify you individually.
COOKIES AND ANALYTICS
Our Website uses cookies and similar technologies to enhance your browsing experience and help us understand how the site is used. A cookie is a small text file placed on your device that allows us to recognize you when you visit again, remember your preferences, and improve our services.
We use cookies for purposes such as:
- Enabling secure login and access to your account.
- Remembering your settings and preferences.
- Analyzing website traffic and usage patterns to improve performance and content.
These cookies may also allow our analytics tools or service providers to collect aggregated, non-personal information about site visits and interactions. This data helps us understand user behavior and improve the site experience but does not identify individual users.
You can manage or disable cookies through your browser settings. Most browsers allow you to block cookies or receive a warning before they are stored. Please note that some features of the site may not function properly if cookies are disabled.
We use analytics and SEO tools such as Google Search Console or similar services to improve how our site appears in search engines. These tools may collect aggregated, non-personal technical data such as crawling frequency, indexing information, and search performance metrics. This information does not identify you and is used only to improve site visibility and functionality.
We do not use cookies for advertising or marketing purposes, and we do not respond to browser “Do Not Track” signals.
SHARING OF INFORMATION
HDMK does not sell or share our email lists or Personally Identifiable Information with third parties so that they can independently market to you unless we obtain your consent to do so.
Service Providers: HDMK may transfer (or otherwise make available) your Personal Information to our affiliates, subsidiaries, and other third parties who provide services on our behalf. For example, we may use service providers to authorize and process payments, send email or other communications, provide appointment scheduling and billing services, or host our Site and operate certain of its features. Your personal information may be maintained and processed by our affiliates, subsidiaries, and other third-party service providers in the U.S. or other jurisdictions. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes. For additional information about the way in which our third-party service providers treat your personal information, contact us as set out below.
Legal/Compliance: HDMK may disclose your Personal Information or other information if we believe in good faith that such disclosure is necessary: (a) to comply with applicable laws or in response to a subpoena, court order, government, or law enforcement request, or other valid legal process; (b) to produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings; (c) to protect the interests, rights, safety, or property of HDMK or others; (d) to enforce the terms of any agreement with HDMK; (e) to operate HDMK systems properly; or (f) as otherwise required or permitted by applicable law. Further use and/or disclosure of your Personally Identifiable Information by third parties once it has been disclosed by HDMK is not the responsibility of HDMK. Such use and/or disclosure is governed by those parties’ own privacy policies.
Sale of Business: We may transfer any Personal Information or other information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of HDMK, or as part of a corporate reorganization, stock sale, or other change in corporate control.
Your California Privacy Rights: Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information (as defined under California law) during the preceding year for third-party direct marketing purposes. You are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. You may request the information in writing as provided below.
Your Colorado Privacy Rights: Residents of Colorado have the right to request access to, correction of, or deletion of their personal information, as well as the right to opt out of the sale or sharing of personal data as defined under Colorado law. You may submit such requests using the contact information provided in this Privacy Policy. We will respond in accordance with the Colorado Privacy Act and other applicable laws.
We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you are accessing our Services from outside the United States, including Jamaica, please note that your information may be transferred to and processed in the United States. By using our Services, you consent to this transfer. We take reasonable steps to ensure that your information is handled securely in accordance with this Privacy Policy.
ACCURACY AND SECURITY OF PERSONAL INFORMATION
We use reasonable technical, physical, and administrative measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. These include secured systems, controlled access, and encrypted storage where applicable.
While we take security seriously, no method of transmitting or storing data online is completely secure. We cannot guarantee absolute security, and you acknowledge that information shared electronically carries some risk. In the event of a data breach involving your personal information, we will notify you as soon as reasonably possible, consistent with applicable law and law enforcement needs.
ACCESSING YOUR PERSONAL INFORMATION
You may request access to, correction of, or deletion of your personal information held by us by contacting service@HDMK.net. Please include your first name, last name, and email address so we can locate your record. We will respond to your request in accordance with applicable laws and may retain certain data when required for legal or operational reasons.
EMAIL AND PHONE PRIVACY
We collect your email address and phone number to communicate about your bookings, inspection reports, and account activity. We may use your contact information to send service updates, appointment reminders, or other important notices related to your services with HDMK. Occasionally, we may also send promotional messages about HDMK.
You can opt out of marketing emails or text messages at any time by following the unsubscribe link in our emails or replying “STOP” to text messages where available. Transactional or account-related communications will continue as needed to deliver our services and fulfill your requests.
SECURE PAYMENTS
We use Secure Sockets Layer (SSL) to encrypt your credit card number and payment information. To check if your connection is secure, look at the left-hand corner of your browser window. If you see an unbroken key or closed lock (depending on your browser), the SSL is active.
We use secure, industry-standard methods to process payments for inspection services. Payments may be made online through our website or app using credit or debit cards, or offline by cash or check at the time of service. Online transactions are processed through third-party payment gateways that use Transport Layer Security (TLS) encryption to protect your information. HDMK does not store or have access to your full payment card details.
LINKS TO OTHER WEBSITES
Our Services may contain links to other sites for your convenience and information. These sites may be operated by companies not owned by HDMK and may have their own privacy notices, which you should review if you visit those sites. We are not responsible for the content of any sites not owned by HDMK, any use of those sites, or those sites’ privacy practices.
CONTACT
HDMK welcomes your comments or questions regarding this Privacy Policy. If you have any inquiries, feedback, or concerns about how we handle your personal information, please contact us at:
Email: service@HDMK.net
Mailing Address:
HDMK
15171 S. Harrells Ferry Rd.
Baton Rouge, LA 70816
We will make reasonable efforts to respond to your request or resolve your concern in a timely manner.
SOLE STATEMENT
This Privacy Policy constitutes the complete and exclusive statement of HDMK’s privacy practices with respect to our Services. No summary, modification, restatement, or other version of this Policy is valid unless it is formally posted by HDMK through our Services as an updated Privacy Policy.
